The waste collected is either recycled or incinerated under controlled conditions at incineration plants where it is transformed into environmentally friendly electricity and heating.

How to order bulky waste collection and how to handle it.

Bulky waste is waste which cannot or must not be placed in your ordinary waste bin. You can ask to have bulky waste collected from where you live.


 Please remember not to put your bulky waste on private property or next to the underground waste containers.


How to order bulky waste collection 

You order collection of bulky waste online. The site is in Danish, so you may need a help from your Danish speaking friends. Otherwise you are always free to call our Customer service and they will help you.


Go to Order bulky waste collection (in Danish)


Go to the waste site if you need further information (In Danish)


If you have questions, please contact our customer service


Phone 8940 1600 or mail  



Sort your waste in transparent plastic sacks

Place each type of waste in a transparent plastic sack closed with a knot or string. This is a requirement – otherwise the refuse collector will not take your bulky waste.


The refuse collector must be able to see what the sacks contain so he can deliver the refuse to the right place, either for recycling, incineration, depositing or special treatment.


You can buy transparent plastic sacks in supermarkets.


Special rules for cardboard, bicycles and carpets

Cardboard must be folded and tied up. Bicycles must be marked as bulky waste (‘storskrald’). Carpets, max 1.5 m, must be rolled up and tied with string. Otherwise the refuse collector will not collect your articles.


Special rules for small combustibles

Small items of burnable waste which will not be recycled must be placed in your waste bin.


When to put out bulky waste for collection?

Put out your bulky waste for collection the night before or by 6.00 on the day of collection at the latest.

Opening hours

Monday - Friday 07 - 18
Saturday, Sunday and public holidays 10 - 17

The recycling centres are closed five days a year: 24 December, 25 December, 26 December, 31 December and 1 January.

The recycling centres receive all types of waste from private households and smaller amounts of waste from businesses. This includes glass, plastic, metal, wood and paper items. The only exception is refuse. When taking waste to the recycling centres, it is important that the waste is correctly sorted and placed in the right container.

If you place your waste in plastic sacks, please remember to use transparent sacks so that the contents are visible.

Correct sorting ensures that the municipality does not unnecessarily send recyclable waste for incineration or for depositing at a rubbish dump. Sorting the waste before you leave home facilitates placing it in the right containers at the recycling centre. If you are in doubt about which container to use, ask one of the personnel.



If you have an item which you think can be reused instead of it being thrown away, take it to one of the containers at the recycling centres marked "REUSE" or ‘Fællesforeningen Brugsting’ (an association of voluntary organisations which run second-hand shops).


Then other people will be able to benefit from possessions which you no longer want or need.

Refuse is usually the waste that you normally consign to your waste bin for general waste.

All homes have access to a waste bin. If you live in your own house, you probably have a standard 190-litre bin. You can change your bin to a smaller or larger bin as required.


How often your waste bin is emptied depends on where you live and your housing. Single-family houses typically have their waste bin for general waste emptied every 14 days and the bin for glass, plastic, metal, paper and small cardboard items once every 4 weeks, whereas blocks of flats with joint refuse collection have their containers emptied once a week.


If you have any questions, please contact our customer service on 89 40 16 00 or write to


More recycling – less refuse

The objective is to recycle more waste so that as little waste as possible ends up in your waste bin for general waste.

This is because your general waste is incinerated and is thus not recycled. Therefore you should use the collection schemes for paper and small cardboard items, glass, plastic and metal at your house or flat or the underground waste containers in the City of Aarhus.


Use the recycling centres for hazardous waste and larger items and the bulky waste collection for larger items if you cannot bring them to a recycling centre.