The services include information and guidance on health insurance, passport, driving license, marriage ceremonies and help with digital self-service.

We can also guide you on whom to contact if we cannot help you directly - e.g. other departments in the municipality or other public authorities, depending on your inquiry. 

You must book an appointment to visit Citizen Service. 

If your enquiry is regarding CPR registration, then please find information here.


Citizen Service

Hack Kampmanns Plads 2
8000 Aarhus C.

We're open:

  • Monday - Wednesday 10 - 16
  • Thursday 10-18.
  • Friday 10 - 16

Call us at 89 40 22 22. Phones are open:

  • Monday-Wednesday 9 - 16
  • Thursday 9 - 18
  • Friday 9 - 16

International Citizen Services (ICS West)

The ICS West in Aarhus welcomes workers and their accompanying families, who are moving to selected municipalities. Read more about the ICS West and what they can do for you.

Read more about International Citizen Service West